Terms of Service

1. Introduction and Acceptance

1.1 Agreement to Terms

Welcome to PaperPlane. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and PaperPlane ("we," "us," "our," "the Service").

By accessing, registering for, or using PaperPlane, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

1.2 Modification of Terms

We reserve the right to modify these Terms at any time. When we make material changes:

• We will update the "Effective Date" at the top of this document
• We will notify you via email or in-app notification at least 14 days before changes take effect
• Your continued use of the Service after the effective date constitutes acceptance of the modified Terms

If you do not agree to the modified Terms, you must stop using the Service and may delete your account.

1.3 Additional Policies

These Terms incorporate by reference:

• Our Privacy Policy, which governs how we collect and use your personal information
• Any additional guidelines, rules, or policies we may publish

2. Definitions

For clarity, the following terms have the meanings set forth below:

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use PaperPlane, you must:

1. Age: Be at least eighteen (18) years old, OR be at least thirteen (13) years old with verifiable parental or guardian consent and supervision
2. Capacity: Have the legal capacity to enter into binding agreements
3. Intent: Use the Service for lawful educational purposes
4. Jurisdiction: Not be located in a jurisdiction where use of the Service would be prohibited by law

3.2 Account Creation

3.2.1 Authentication Method

PaperPlane uses OAuth 2.0 authentication through Google or Microsoft. We do not create or manage passwords—your account security is tied to your OAuth provider account.

3.2.2 Account Information

By registering, you represent that:

• The information associated with your Google or Microsoft account is accurate
• You have the authority to use the email address associated with your account
• You will maintain the security of your OAuth provider account

3.2.3 One Account Per User

Each individual may maintain only one PaperPlane account. Creating multiple accounts to circumvent usage limits, bans, or other restrictions is prohibited and grounds for termination.

3.3 Account Responsibilities

You are solely responsible for:

• All activity that occurs under your account
• Maintaining the confidentiality of your OAuth provider credentials
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your use of the Service complies with these Terms

3.4 Account Security

If you believe your account has been compromised:

1. Secure your Google or Microsoft account immediately
2. Contact us at reayungao@gmail.com
3. We may suspend your account to prevent further unauthorized access

4. Description of Service

4.1 What PaperPlane Does

PaperPlane is an AI-powered assessment generation tool designed for educators. The Service enables you to:

• Upload teaching materials (documents containing educational content)
• Configure assessment parameters (competencies, difficulty levels, question types)
• Generate educational assessments using artificial intelligence
• Edit, download, and manage generated assessments
• Provide feedback to improve the Service

4.2 AI-Generated Content

You acknowledge and understand that:

1. AI Limitations: Assessments are generated by artificial intelligence, which may produce content that is inaccurate, incomplete, inappropriate, or not aligned with your educational standards
2. User Responsibility: You are solely responsible for reviewing, validating, and approving all generated content before use
3. No Guarantee of Quality: We do not guarantee the pedagogical quality, accuracy, or suitability of generated assessments for any particular purpose
4. Human Oversight Required: AI-generated content should always be subject to human review and judgment

4.3 Service Availability

We strive to maintain high availability, but:

• The Service is provided on an "as available" basis
• We may perform scheduled or emergency maintenance
• We do not guarantee uninterrupted or error-free operation
• We reserve the right to modify, suspend, or discontinue any feature with or without notice

5. Credits and Usage

5.1 Credit System

PaperPlane operates on a credit-based usage model:

5.2 Credit Consumption

Credits are consumed when:

• You initiate an assessment generation request
• The generation process begins (regardless of completion status)

Credits are NOT refunded for:

• Incomplete generations (unless caused by a verified Service malfunction)
• Generated content you are dissatisfied with
• User errors or mistakes in configuration

5.3 Credit Expiration and Forfeiture

• Credits do not expire while your account is active
• Upon account termination (by you or us), all unused credits are forfeited
• Credits have no monetary value and cannot be exchanged for cash

5.4 Credit Limits

We may impose limits on:

• Maximum credit balance (currently 10,000 credits)
• Rate of credit consumption (to prevent abuse)
• Promotional credit acquisitions (one per offer per user)

6. Acceptable Use Policy

6.1 Permitted Uses

You may use PaperPlane to:

• Generate educational assessments for legitimate teaching purposes
• Create quizzes, tests, and examinations for students
• Develop educational materials for training and professional development
• Personal learning and self-assessment

6.2 Prohibited Uses

You agree NOT to use PaperPlane to:

6.2.1 Illegal or Harmful Activities

• Violate any applicable law, regulation, or third-party rights
• Generate content that promotes violence, hatred, discrimination, or illegal activities
• Create assessments intended to harm, deceive, or defraud individuals
• Infringe upon intellectual property rights of others

6.2.2 Abuse of Service

• Circumvent usage limits, rate limiting, or security measures
• Create multiple accounts to obtain additional free credits
• Use automated tools, bots, scrapers, or crawlers without authorization
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or attempt to extract source code from the Service

6.2.3 Inappropriate Content

• Upload materials containing malware, viruses, or malicious code
• Submit content that is pornographic, obscene, or sexually explicit
• Generate assessments for non-educational commercial purposes without authorization
• Use the Service for spam, phishing, or other deceptive practices

6.2.4 Commercial Restrictions

• Resell, redistribute, or sublicense access to the Service
• Commercially exploit generated content without proper rights or disclosures
• Use the Service to build a competing product or service

6.3 Consequences of Violations

Violation of this Acceptable Use Policy may result in:

• Warning and request to cease violating behavior
• Temporary suspension of your account
• Permanent termination of your account
• Forfeiture of all credits
• Legal action where appropriate

7. User Content

7.1 Your Ownership

You retain full ownership of:

• Teaching materials you upload
• Original content you create using the Service
• Intellectual property rights you held before using PaperPlane

7.2 License Grant to PaperPlane

By uploading Teaching Materials or using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

This license:

• Is solely for the purpose of operating and improving the Service
• Does not grant us ownership of your content
• Terminates when you delete your content or account

7.3 Content Representation and Warranties

By uploading content, you represent and warrant that:

1. Ownership or Permission: You own the content or have obtained all necessary rights, licenses, and permissions to use and submit it
2. No Infringement: The content does not infringe upon any copyright, trademark, trade secret, or other intellectual property right of any third party
3. Accuracy: Any information you provide is accurate to the best of your knowledge
4. Compliance: The content complies with all applicable laws and these Terms

7.4 Generated Content

Regarding assessments generated by the Service:

1. License to You: You receive a non-exclusive, worldwide license to use, modify, and distribute generated assessments for educational purposes
2. No Exclusivity: We do not guarantee that generated content is unique or exclusive to you
3. Attribution: When publishing generated content, consider disclosing that it was AI-assisted
4. Review Requirement: You must review all generated content for accuracy and appropriateness before use

7.5 Content Removal

We reserve the right to remove or disable access to any content that:

• Violates these Terms or our Acceptable Use Policy
• Infringes third-party intellectual property rights
• Is subject to a valid legal request or court order
• We determine, in our sole discretion, to be harmful or objectionable

8. Intellectual Property

8.1 PaperPlane Ownership

We own or license all rights, title, and interest in:

• The PaperPlane name, logo, and branding
• The Service's software, code, and architecture
• The AI models and algorithms (through our license with Cloudflare)
• Our website design, user interface, and user experience
• Documentation, marketing materials, and other original content

8.2 Restrictions

You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, disassemble, or attempt to derive source code
• Remove, alter, or obscure any proprietary notices
• Use our trademarks without prior written consent
• Frame, mirror, or incorporate the Service into other websites

8.3 Feedback

If you provide suggestions, ideas, or feedback about the Service:

• You grant us an unrestricted, perpetual, royalty-free license to use such feedback
• We are under no obligation to implement or compensate you for feedback
• This does not affect your ownership of other intellectual property

9. Third-Party Services

9.1 OAuth Providers

The Service integrates with Google and Microsoft for authentication. Your use of these providers is subject to their respective terms of service and privacy policies. We are not responsible for:

• The availability of Google or Microsoft authentication services
• Changes to their terms that affect your ability to use PaperPlane
• Security incidents affecting your OAuth provider account

9.2 Infrastructure Provider

The Service is built on Cloudflare's developer platform. While we contractually require Cloudflare to maintain appropriate security and privacy standards, we are not responsible for incidents beyond our control.

10. Disclaimers

10.1 "As Is" Provision

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 Specific Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

10.3 Educational Responsibility

YOU ACKNOWLEDGE THAT:

• Generated assessments may contain errors that could affect educational outcomes
• You are responsible for verifying all content before use with students
• We are not responsible for any educational or professional consequences arising from use of generated content

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PAPERPLANE, ITS OPERATORS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute services
• Personal injury or property damage arising from your use of the Service
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the Service

11.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED:

The greater of (a) the amount you paid to us in the twelve (12) months preceding the claim, or (b) One Thousand Philippine Pesos (₱1,000.00).

11.3 Basis of Bargain

You acknowledge that the disclaimers and limitations of liability in this Section reflect a reasonable allocation of risk and are a fundamental basis of the bargain between you and us.

11.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

12.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless PaperPlane, its operators, affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

1. Your use of the Service
2. Your violation of these Terms
3. Your violation of any third-party rights, including intellectual property rights
4. Content you upload or generate using the Service
5. Your negligent or wrongful conduct

12.2 Procedure

We will:

• Provide you with prompt written notice of any claim
• Allow you to control the defense (subject to our approval of counsel)
• Provide reasonable cooperation at your expense

We reserve the right to assume exclusive defense and control of any matter subject to indemnification.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

1. Using the account deletion feature in the app settings, OR
2. Contacting us at reayungao@gmail.com

Upon deletion:

• Your account and all associated data will be permanently removed
• Unused credits will be forfeited
• This action is irreversible

13.2 Termination by Us

We may suspend or terminate your account, with or without notice, for:

13.3 Effect of Termination

Upon termination:

• Your right to access the Service immediately ceases
• Unused credits are forfeited with no refund
• We will delete your data in accordance with our Privacy Policy
• Provisions that by their nature should survive termination (including Sections 8, 10, 11, 12, 14) will survive

13.4 No Liability for Termination

We are not liable to you or any third party for any termination of your access to the Service, provided we act in accordance with these Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us at reayungao@gmail.com and attempt to resolve any dispute informally for at least thirty (30) days.

14.2 Governing Law

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

14.3 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of the Republic of the Philippines. You consent to the personal jurisdiction of such courts.

14.4 Waiver of Class Actions

YOU AND PAPERPLANE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PaperPlane regarding the Service and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by us.

15.4 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or Internet service failures.

15.6 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

15.7 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

16. Contact Information

For questions about these Terms of Service:

Email: reayungao@gmail.com

We aim to respond to all inquiries within 5 business days.